FAQs

Ice pack cold. Heating pad warm. Zero freezer time. Skip the melting ice bags and microwave heat packs. The 17Well Hot & Cold Therapy Pad reaches ice-pack cold or soothing warmth in seconds — powered by Cryothermal Technology, not a freezer. Pick your exact temperature, strap it to your knee, shoulder, or back, and get on with your day. Cold Therapy, Down to the Degree Three cold settings — 59°F, 52.7°F, and 46.4°F — so you choose exactly how cold, and it stays there. No slow melt, no soggy towel. Use it as a shoulder ice pack after training or a knee ice pack wrap after a long run. Heat That Holds Steady Three warm settings from 95°F to 107.6°F deliver consistent, even warmth to stiff shoulders, tight backs, and tired legs — without the scald-then-fade cycle of a microwaved pack. 30-Minute Contrast Therapy Mode Press both buttons and let it run: 15 minutes of cooling, then 15 minutes of warmth, then auto shut-off. Contrast therapy — alternating cold and heat — is a favorite in many athletes' recovery routines, and this is the one-button version. Hands-Free or Handheld Strap it on and keep moving — the adjustable strap fits knees, shoulders, elbows, and ankles. Or hold it and glide it over larger areas like a massage. Works directly on skin or through light clothing. Charged, Not Frozen USB-C rechargeable with a battery indicator that tells you exactly where you stand: flashing red = low, breathing red = charging, blue = ready. Toss it in a gym bag or carry-on — it's ready wherever soreness shows up. Best For Post-workout cooling for knees, shoulders, and back Warming up stiff muscles before activity or after long desk days Contrast therapy routines (cold → heat) after training Travel, office, and gym bags — no freezer or microwave needed Anyone replacing a drawer full of gel packs with one device How to Use Long-press the snowflake button for cold, or the flame button for heat. Short-press to cycle through the three temperature levels. Press both buttons for 2 seconds to start the 30-minute contrast mode (15 min cold, 15 min heat, auto shut-off). Strap it in place for hands-free use, or hold and glide it over the area. Start at the mildest level and adjust for comfort. Keep sessions short on sensitive skin, and never strap the device around your neck.

The 17Well Portable Massage Gun brings professional deep tissue relief into a compact, pocket-sized design. Operating at an ultra-quiet 25-45dB, it won't disturb your work, rest, or gym session. Choose from 4 speed levels up to 4000 impacts per minute, from gentle kneading to intense percussion. Four interchangeable heads target your back, neck, shoulders, legs, calves, and plantar fascia with precision. Use it before workouts to activate muscles or after training to reduce soreness and improve blood flow. A long press of 1.5 seconds turns the device on or off, offering simple, worry-free control. Ideal for home, office, or travel – your personal recovery companion fits anywhere. Deep Tissue Relief: Professional-grade percussion massager with 4 interchangeable heads to target back, neck, shoulders, and legs. Designed to ease muscle soreness and tension and support blood circulation. Adjustable Intensity: Features 4 speed levels with up to 4000 impacts per minute. Easily adjust from a gentle massage to intense deep tissue work for customized muscle recovery and tension relief. Quiet and Powerful: Equipped with an advanced motor operating at 25-45dB. Enjoy a peaceful massage experience in the gym, office, or home without noise distraction. Pocket-Sized Portability: Ultra-compact, lightweight handheld design that fits easily into gym bags or luggage. USB rechargeable for convenient cordless use during travel or post-workout sessions. Safe and Simple: Long-press control helps prevent accidental starts for worry-free daily use.